Siebel

The Siebel practice at KSOURCE INC is a part of its IT Services offering, constituting some highly experienced consultants who have implemented projects across the globe. Working for multiple Fortune 500 clients in Siebel CRM and Business Intelligence reporting (Siebel Analytics/OBIEE), this is a strategic consulting wing of KSOURCE INC.

KSOURCE INC enjoys a position of strength in Siebel with its depth of experience. The expertise available in this IT Services group ranges across application development on Siebel to upgrade tools. It follows a set of robust and proven upgrade and implementation methodologies in order to deliver a high quality project on time.

KSOURCE INC excels at taking on end-to-end ownership in managing client applications. With a wide resource pool in IT Services and supportive domain knowledge experts for strategic consulting, application rigor is in built.

The Siebel practise follows the 'Run-Build-Run' approach which helps in having long running relationships with customers. The customer benefits by having a single point of contact for a variety of application needs. The end result is a reduction in Total Cost of Ownership for the customer. Additionally, this guarantees year-on-year productivity in business process improvement for our clients. KSOURCE INC also offers pre-defined packages for annual application support and enhancements based on client needs.

KSOURCE INC’s range of Siebel related work within IT Services encompasses planning, enterprise application development, deployment and post implementation support. The mantra in KSOURCE INC is to provide the best solution matching a client’s requirement for business process improvement and profitability. Knowledge repositories are built up over the years with extensive contribution from the most important contributors to a successful Siebel practice – the multi-skilled resources in IT Services. The iTOPS model with its varied delivery structures and flexible engagement models can cater to a variety of clients as well.

The Siebel Practice under KSOURCE INCs IT Services competency provides end-to-end solutions using mature, time tested methodologies in assessments and strategic consulting for business process improvement.

Ksource’s experienced program management consultants work with client teams to successfully shape and deliver business change by implementing the type of project and program management approach that's right for that organization.

Our IT Services offerings in Siebel include Legacy Application Integration with Siebel, Greenfield Implementations and Rollouts, Siebel Upgrade Services and Reporting Services with Siebel Analytics & OBIEE.

	Order and Deal Management
	Contracts and Agreements
	Pricing and Product Management
	Marketing and Campaign Management
	Sales and Service
	Siebel Analytics/ OBIEE
	Data profiling and cleansing Services
	Portal applications like eSales, eService

KSOURCE INC’s IT Services offers Siebel application support and maintenance as a key offering to it’s clients. This helps them overcome the challenges associated with distributed networks, multiple vendors, multiple technology based platforms and business communication.

iTOPS is an integrated delivery model that combines process outsourcing with the underlying technology infrastructure to offer business process improvement at affordable cost. We ensure a continuous improvement in productivity, through process and infrastructure consolidation for our clients to stay competitive. By using our domain and technical experience, our clients have the ability to right size quickly in response to market variations.

KSOURCE INC offers subscription based maintenance and support thus reducing annual costs thus converting clients fixed costs to variable costs. The Siebel Practice under the IT Services competency of KSOURCE INC contributes to business process improvement in Customer Relationship Management as well.